AOAO Twenty-One Hundred – Resident Manager Position

The Association of Apartment Owners of The Twenty-One Hundred is seeking an experienced Resident Manager to oversee the daily operations, maintenance, and administration of our condominium property.

Position Overview:

• Full-time, on-site Resident Manager
• Compensation: $60,000 annually, plus a one-bedroom apartment with utilities (electricity, cable TV, internet) included
• 15 days of Paid Time Off per year and ten paid holidays
• Health and Dental insurance provided

Key Responsibilities:

• Ensure the safety of employees and owners/guests by maintaining proper emergency and security procedures. 
• Enforce By-laws and House Rules by issuing written warnings and citations to residents and/owners.
• Handle resident complaints and condo issues in an effective and timely manner while maintaining a professional and neutral composure.
• Ensure that the necessary preventative maintenance programs are in place and executed to protect the physical assets of the Association.
• Solicit, compare, and review bids from reputable contractors for repairs and projects.  Review contractor licensing and insurance requirements
• Maintain accurate records of all building matters, including Board meeting minutes and financial reports
• Conduct physical property inspections on a regular basis, including evenings and weekends.
• Communicate with the Board on matters that need attention.
• Hire, supervise, and manage Association personnel.
• Submit timesheets and reports as required.
• Approve and track petty cash expenditures.
• Maintain confidentiality of Association records and property

Education and/or Work Experience

• Prior experience in property management or as a Resident Manager is required.
• Supervisory experience is highly desirable.

Qualifications:

• Professional advocate who creates a positive environment by treating others with respect and courtesy.
• Strong organizational skills to meet deadlines and prioritize workflow.
• Able to multi-task to complete tasks in a timely manner.
• Accountable to manage responsibilities with minimal guidance.
• Able to maintain calm and controlled demeanor when dealing with communicating with residents/owners
• Develop and foster mutually beneficial partnerships with vendors.
• Demonstrates positive leadership abilities.
• Available to work beyond office hours to handle building matters or emergencies.
• Commitment to maintaining a professional and impartial environment

Restrictions:

• May not enter into contracts or incur liabilities on behalf of the Association without written authorization
• May not engage in rental or sales activities without proper licensing and Association approval
• May not be employed elsewhere or perform outside work during regular business hours

Office Hours:

• Monday, Tuesday, Thursday, Friday: 8:00 a.m. – 5:00 p.m. (one-hour lunch)
• Wednesday, Saturday: 8:00 a.m. – 12:00 p.m.
• Sunday: Off (unless emergency)

Please no phone calls. Resumes should be emailed to shaunaghh@hawaiianprop.com.