Resident Manager Job Description:

Job details

Compensation Package:

Annual Salary $18,000 - $22,000 based on experience

Studio Apartment (electricity/cable/internet not included) & 1 assigned covered parking space

Building Size: 56 Units

Qualifications

• Experience:
  • Property Management, 1 year (Preferred)
  • Supervisory Maintenance, 2 years (Preferred)
  • Resident Management, 2 years (Preferred
• Education:
  • High school or equivalent (Preferred)
• Location:
  • Honolulu, HI (Preferred)

Full Job Description

BASIC FUNCTIONS

• The Resident Manager is responsible for providing on-site property management and maintenance services for the "Project.” The Resident Manager assists the Association's Board &
  Property Manager in ensuring that the Project is operated in compliance with Chapter
  514B of the Hawaii Revised Statutes, the Bylaws of the Association, and the Rules and Regulations promulgated by the Association's Board of Directors.
• Responsible for the physical maintenance and to maximize the financial returns of the project in accordance with the Board objectives.
• Assists the Board & Property Manager with special projects and administrative tasks,
• Complies with policies and procedures.
• Responsible for maintaining the project in safe, attractive, and comfortable conditions.
• Ensures project compliance with federal and state housing laws, fair housing laws, and policies and procedures.
• Ensures project contractors perform duties on a timely basis.

RESPONSIBILITIES

The tasks and activities listed here are not all inclusive. However, they are indicative of the types of responsibilities normally performed by this position.

MAINTAINING THE PHYSICAL ASSET

• Supervise scheduling of maintenance work.
• Makes a regular follow-up inspection of all maintenance work performed at the property.
• Makes a regular daily inspection (walk) of building(s) and grounds.
• Ensure that these areas are kept clean and sanitary at all times.
• Makes a recommendation for physical repairs, replacements, and/or improvements.
• Makes a recommendation for supplies, materials, and equipment.
• Evaluates maintenance operations periodically to determine cost efficiency.
• Maintains all exterior and public lighting throughout the project.
• Maintains a clean, safe, and sanitary parking lot and common areas of the project.
• Picks up trash throughout the common grounds.
• Always on the alert for the unusual and take appropriate action.
• Notifies Board & Property Manager of maintenance problems and recommended solutions.
• Makes a recommendation for contract services.
• Supervises any contract maintenance workers.
• Establishes preventative maintenance schedule.
• On call for any emergencies 
• Light on-site landscaping and building maintenance tasks.

RESIDENT MANAGEMENT

• Responds to all resident complaints in an efficient, tactful and professional manner.
• Candidate should possess a great work ethic, be computer literate, positive communication skills, able to problem solve, personable and has great coordinating skills.
• Maintains a resident complaint and follow-up action log.
• Supervises move-in and move-out procedures.

ADMINISTRATIVE

• Maintains project administrative duties
• Maintenance of onsite property files and records,
• Maintenance of current resident list with business, home, and emergency telephone numbers, and automobile registration.
• Communicates all problems and makes recommendations to the AOUO Board & Property Manager for resolution of the same.
• Assists with any legal proceedings instituted by the property manager.
• Maintains inventory of equipment, tools, and supplies.

REQUIRED SKILLS / EXPERIENCES

• Minimum high school graduate.
• Understanding of association documents and assisting with insurance claims.
• Association management experience is desired and project management experience is a plus.
• Prefer minimum one-year managerial experience, supervising three or more subordinates.
• Prefer minimum two (2) years full-time supervisory maintenance experience.
• Understanding of plumbing, electricity and carpentry.

PERSONAL QUALIFICATIONS

• Willing to perform required tasks
• Exemplary safety habits.
• Appearance compatible with image of the property, positive attitude, energetic, and assertive.
• Attentiveness to detail.
• Demonstrates integrity on personal as well as professional level.
• Ability to interact with a wide range of people.
• Ability and willingness to substitute for any positions as required by the project.
• Must have valid Hawaii Driver’s license, and current automobile registration.

Experience:

• Property Management: 1 year (Preferred)
• Supervisory Maintenance: 3 years (Preferred)
• Resident Management: 2 years (Required)

Education:

• High school or equivalent (Preferred)

Location:

• Waikiki, Hon, HI  96815

Email resume to:  jayson.sunnyisles@gmail.com